I hate to give this knife a bad review because I didn’t actually receive it. I was sent a santoku not a nakiri and certainly not a 185mm blade. The knife I received is very nice and deserving of a much higher rating but I feel cheated. My wife threw out the box and I have used the knife quite a bit so I can’t return it. I over paid for a santoku and wish I had received the knife I actually ordered. All and all it is a well made knife that I will use for many years.
Hi Eric, thank you for sharing your experience and for bringing this to our attention. We're glad you like the knife you received, but sincerely apologize for the mix-up when shipping your order. We will get this taken care of right away and will send you the correct knife later today. You will receive your new tracking number via email shortly. We appreciate your understanding and hope you enjoy using both knives as our sincere apology for our mistake.
Greetings from Japan,
The Japanese Food Craftsman Team
Superbe couteau très coupant, et pierre offerte ! Seule petite déception ne pas avoir de Certificat d'authenticité signé de Nishida Daisuke.
I’m extremely happy with this Bunka knife! The craftsmanship is beautiful, and the knife arrived incredibly sharp right out of the box. It feels great in the hand and cuts effortlessly. You can really tell that a lot of care went into making it. I’m very impressed with the quality and absolutely love it!
Dear Yevgen,
Thanks so much for your positive review! We are so happy to hear that you are satisfied with your Nakamura Hamono Bunka knife! We will be sure to pass the great feedback on to Nakamura Hamono. If you ever have any questions, please do not hesitate to reach out!
Greetings from Japan,
The Japanese Food Craftsman Team
レビューとご感想をお寄せいただき、ありがとうございます!
お買い上げいただいた包丁には、錆を防ぐため、食品にも安全な包丁のお手入れ用ツバキ油を薄く塗布しております。わずかに感じられた匂いは、このツバキ油によるものと思われます。
ツバキ油は包丁のお手入れ用として使用されているもので、簡単に洗い流すことができますので、どうぞご安心ください。
また、包丁を長期間保管される際には、錆防止のため、ツバキ油を薄く塗っていただくことをおすすめいたします。
ご不明な点がございましたら、いつでもお気軽にお問い合わせください。末永くこちらの包丁をご愛用いただけましたら幸いです!
Skvělí nůž. Děkuji moc. Skvělá rychlost dodání z Japonska je DHL nejlepší volba vše proclí za pět dní v Praze k vyzvednutí!!!
Moc vám děkujeme za milá slova a za to, že jste se s námi podělili o své zkušenosti! Jsme velmi rádi, že vám doručení i celní odbavení proběhly bez problémů! Ještě jednou vám děkujeme za podporu značky Nigara Hamono a japonského řemeslného umění!
S pozdravem z Japonska,
tým Japanese Food Craftsman
The knife is very good, but I still need to learn how to use it. And the care is special
Dear Goetz,
Thank you for supporting Japanese craftsmanship with your purchase! If this is your first carbon steel Japanese knife, it does take some extra care compared to the modern stainless steel knives most of us are used to. If you take care to clean and dry it immediately after use (especially after cutting acidic ingredients) and store in a dry environment (perhaps with a light coat of camellia oil or other food-safe knife care oil before long term storage) your knife should serve you well for years to come. If you ever have any questions, please feel free to reach out! Thank you once again for your support!
Greetings from Japan,
The Japanese Food Craftsman Team
Awesome, razer sharp and ready to go out of the box. It was packaged with care and much lighter than I was expecting. I'm very proud of my first Japanese Handmade Knife and I have a feeling I will treasure it for the rest of my life. Perfect size for my hand, it glides through whatever you are slicing. It takes some practice to use properly, but when used right, it is incredible.
Dear David,
Thank you for supporting Nakamura Hamono and for sharing your experience with your handcrafted Nakamura Hamono Curved Back Bunka Knife! We are thrilled to hear you are happy with its sharpness and ease of use. If you ever have any questions about using or maintaining your knife, please feel free to reach out at any time. We are always happy to help!
Greetings from Japan,
The Japanese Food Craftsman Team
Shipping was on time to south west Australia. Beautiful finish on the blade and I got a small laser etch on the handle for my friends birthday.
He loves how sharp it is.
Dear Customer,
Many thanks for supporting Kurotori Blacksmith with your purchase! It is great to hear that your friend is enjoying his handcrafted Japanese knife! If he ever has any questions about using or caring for it, he can feel free to reach out to us at any time. Thank you once again for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team
I'm really happy with this knife,
I'm chef and feel big respect for craftman 86 old man and still do really good and hard job . Definitely I going buy another knife!
Big respect
Dear Juan,
Thank you so much for sharing your thoughts about your knife - we are so glad to hear that you are happy with the knife! It brings us great joy to hear that a chef from abroad is satisfied with the quality and feel of the knife! We will be sure to pass your feedback on to Nakamura-san!
Greetings from Japan,
The Japanese Food Craftsman Team
Thank you, Ritchie! We're glad you like the knife! Thanks for your feedback and your support!
Greetings from Japan,
The Japanese Food Craftsman Team
Je n'ai pas encore reçu mon couteau, quand vais je le recevoir ?
Merci de me répondre rapidement.
Bonjour Philippe,
Nous sommes sincèrement désolés pour ce retard. Il semble que votre colis ait été retenu en douane plus longtemps que prévu. Nous vous avons envoyé davantage de détails par e-mail et, d’après les dernières informations de suivi, nous nous attendons à ce que votre colis vous soit livré dans les prochains jours.
Merci pour votre patience et votre compréhension.
L’équipe Japanese Food Craftsman
Sharp, beautiful, well balanced. What a great way to support this craft! We are happy, and it was a remarkably quick delivery. Best wishes in all you are doing.
Hi Rory, thank you so much for your kind words and for sharing your thoughts! We're thrilled to hear you're happy with the knife and our service. We hope your knife serves you well for years to come!
Greetings from Japan,
The Japanese Food Craftsman Team
It’s more than a knife. It’s a beautifully hand made piece of art. I love all the small imperfections that are like finger prints of each person who was part of the production process. No two will be alike. Wonderful. Individual.
Hi Alan, we're thrilled to hear you appreciate the craftsmanship and uniqueness of the Nakamura Blacksmith Kurouchi Santoku! It's wonderful to know it feels like a piece of art to you. Thanks so much for sharing your experience, and above all, for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team
i love my new knife , thx for your work . its very sharp and thx for the wetstone :)
Hi Ali, we're so happy to hear you love your new Nakamura Blacksmith Kurouchi Santoku! Enjoy your special one-of-a-kind knife as well as your natural whetstone! Thanks for your kind words and above all for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team
Hello,
The knife itself is very good, although it is smaller than I expected, which is not really an issue.
However, I was a little disappointed that it did not seem to be clearly indicated on the website that the price was excluding VAT. Although I understand that this is not your fault, the package was held at customs for about a month and ultimately cost me around 25% more than the price displayed on the website.
That being said, the blade is sharp and performs very well, which is ultimately the most important thing.
Kind regards,
Hi Fabian,
Thank you very much for your thoughtful review. We’re glad to hear that you are happy with the sharpness and performance of your knife!
We’re sorry about the long customs delay and unexpected additional costs. For international orders, VAT, customs duties, and customs clearance fees are not included in our prices (except for orders to the United States). While we would love to offer DDP (all taxes and duties prepaid) shipping worldwide, unfortunately this is not currently possible for us.
We provide information about potential customs fees on our product pages, Shipping Policy, and confirmation emails, but we understand that these costs can still come as an unpleasant surprise. We’ll continue working to make this information as clear as possible for future customers.
Thank you again for your feedback and for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team
Great knife, it arrived on time and communication regarding shipping was clear and frequent. Unfortunately I found out that the knife is 46% more expensive compared to buying it directly from the manufacturer (before import taxes). Because of this I will not make a purchase again via this platform again.
Hi Bas,
Thank you so much for your review. We're very glad to hear that you're happy with the knife and that your order arrived on time with clear communication. We strive to offer our customers the best buying experience possible.
We understand your concern regarding the price. While some makers offer lower prices for direct purchases within Japan, our pricing reflects the costs of making these handcrafted products available internationally, including export and shipping operations, payment processing, and English-language customer service and after-sales support.
We appreciate your honest feedback and, most importantly, are glad you're enjoying the knife. Thank you for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team
The knife arrived in Montenegro in a record seven days. The quality of the workmanship is top-notch, the sharpness too.
Many thanks to the manufacturer and sender of the knife.
Hi Cmiljanic Slobodan, thank you so much for your wonderful review! We're delighted to hear you're pleased with the Nakamura Hamono Bunka knife and its quick delivery. If there is ever anything you need, please do not hesitate to reach out - we're always happy to help!
Greetings from Japan,
The Japanese Food Craftsman Team
Hi,
I wanted to share how satisfied I am with my Sakoda Hamono Gyuto knife. The blade quality is remarkable: the edge is exceptional and it feels perfectly balanced in hand.
It’s a pleasure to use in the kitchen every day, and I plan to take good care of it with regular whetstone sharpening.
Thank you for this wonderful tool!
Best regards
Hi Hugues, thank you so much for your kind words! It's great to hear that you are enjoying your Sakoda Hamono Gyuto. With proper maintenance, it should serve you well for years to come. Feel free to reach out if you need any maintenance tips or assistance!
Greetings from Japan,
The Japanese Food Craftsman Team
Zakoupil jsem si nůž od vaší firmy. Jsem s ním velmi spokojen. Pokud budu někdy v budoucnu objednávat nůž, tak jen od vaší firmy.
Dobrý den, Jaroslave,
moc děkujeme za krásná slova a Vaši důvěru. Těší nás, že jste s nožem spokojený. Budeme se těšit na Vaši další objednávku!
S pozdravem,
Tým Japanese Food Craftsman Shop
Beautiful knives and so sharp you could shave with them, really pleased with these as they will last me a lifetime
Hi there! We're thrilled to hear you're happy with your knives. We hope they serve you well for many years to come. Thanks for sharing your kind words! If you never need anything at all, feel free to reach out!
Greetings from Japan,
The Japanese Food Craftsman Team
Totally unsatisfied with quality and craftsmanship. Knife is falling apart. Blade detached from handle. Cutting edge not smoothly curved, very wavy. How to return it?
Hi Kornelis,
We are very sorry to hear about your experience and sincerely apologize that the knife you received did not meet the quality standards you expected from us.
If you received a defective product, we will of course take care of this right away. We would be happy to either send you a replacement knife or provide a full refund for the price of the knife, whichever you prefer.
Please contact us at info@japanese-food-craftsman.com and let us know how you would like to proceed. We will make sure this is resolved for you as quickly as possible.
Nakamura Blacksmith does their best to offer quality handmade knives at an affordable price. However, in the rare event that a product quality issue occurs, we will always be happy to take care of the issue and make things right for our customers.
Thank you for your understanding and for supporting Japanese craftsmanship.