中村鍛冶 黒内三徳 150mm

Dear Arne Ortenholm,

We are terribly sorry for your negative experience. We take our customers' satisfaction seriously and would appreciate if you could reach out to us via email to see if we can reach a satisfactory solution for you. You can contact us at ​​japanesefoodcraftsmanshop@gmail.com

Thank you and once again we apologize for the inconvenience.

Greetings from Japan,
The Japanese Food Craftsman Team

Karen Vincent,

Thank you so much for your purchase and for your honest review! The main drawback of traditional Japanese carbon steel knives is that they require a bit more TLC than modern stainless steel knives. However, if you are someone who does a lot of cutting work in the kitchen, you may just find that the sharp edge and ease of use is well worth the extra care!

Thanks once again for supporting Japanese craftsmanship!
Greetings from Japan,
The Japanese Food Craftsman Team

Dear Patrick,

Thank you for your review and for supporting Nakamura Blacksmith wand Nakamura Hamono with your purchase! It is great to hear that you are pleased with both knives. We hope they and the sharpening stones serve you well for years to come!

Greetings from Japan,
The Japanese Food Craftsman team

Dear Roy,

Thank you for your positive review and for supporting Japanese craftsmanship! We are so glad to her that you value the time and effort that go into each handmade piece. We hope your knife serves you well for years to come!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Przemyslaw Kawka,

Thank you so much for your purchase and for supporting Nakamura Blacksmith! Thank you also for your positive review. We are so happy to hear that you are satisfied with and enjoy using your knife. Regarding your feedback, we do include a pamphlet about the craftsman with a QR code link to a instructional video on how to sharpen the knife with the included whetstone. We are terribly sorry if for some reason your item somehow shipped without it! We will be happy to send it to you via email in case it is of use to you! Thank you once again for supporting Japanese craftsmanship!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Gunnar Storheim,

Thank you for your positive review and for supporting Nakamura Blacksmith with your order! We hope you have many chances to make delicious dishes with your knife!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Rodney Neal,

Thank you for your honest review. We are so sorry to hear about your negative experience with US customs. While we do offer free shipping worldwide, customs duties are determined by customs officials in each country upon each delivery, and are therefore unfortunately very difficult for us to predict and therefore it is not something we can easily begin to include in our prices. We are doing our very best to make the new US customs regulations as clear as possible to customers, and we appreciate any feedback as to how we can make this even clearer and more transparent. Thank you once again for your support and for your honest feedback.

Greetings from Japan,
The Japanese Food Craftsman Team.

Dear Jaakko Puhakka,

Thank you so much for your purchase and for your nice review! We are glad to hear that you're happy with it!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Customer Baruch,

Thank you so much for your purchase and for your nice review! We are glad to hear that you're happy with it!

Greetings from Japan,
The Japanese Food Craftsman Team

Cher Gilles,
Merci pour votre achat et pour votre avis positif ! Oui, la pierre à aiguiser fournie avec votre couteau s'utilise avec de l'eau. Si vous ne savez pas comment l'utiliser pour aiguiser votre couteau, veuillez regarder cette vidéo : https://youtu.be/t-OzjOaqMPM?si=p5MTuun3NcGVvVL-
N'hésitez pas à nous contacter si vous avez d'autres questions !
Salutations du Japon,
L'équipe Japanese Food Craftsman

Dear Wilson,

Thank you for your purchase and for your positive review! As we mentioned via email, thin knives made from soft iron in this price range (so on the less expensive side of the spectrum) tend to have blades that are thin and easily bendable, so this is completely normal. The knife nevertheless has a strong steel core (white steel Shirogami #2).

Traditional handcrafted Japanese kitchen knives will certainly be very different from the commercial stainless steel knives many of us are used to, and require a little bit of TLC and time to get used to. So please do feel free to contact us again should you have any questions about how to properly care for/use your knife!

Thank you once again for supporting Japanese craftsmen!
Greetings from Japan, The Japanese Food Craftsman Team

Dear Kenneth Chang,

Thank you so much for your purchase and for your nice review! We are glad to hear that you're happy with it!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Scott Sablan,

Thank you so much for your positive review and for supporting Nakamura Blacksmith!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Steffen Bloetner,

Thank you so much for your purchase and for your nice review! We are glad you are happy wih your knife and hope you have many chances to create delicious dishes with it! And of course, thank you for supporting Japanese craftsmen!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Ken Ostermeier,

Thank you so much for your review and for supporting Japanese craftsmen! We hope it serves you well for years to come!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear R Cline,

Thank you so much for your purchase and for your review. We are always so happy to hear that customers appreciate the hard work and tradition that goes into our craftsmen's products. We are also glad to hear that you are enjoying our YouTube channel! Thank you once again for supporting Japanese craftsmen and women!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Gerard,

Thanks so much for your review and for supporting Japanese craftsmen. We and Nakamura Blacksmith appreciate your support and hope you will enjoy your knife for years to come.

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Gary Mcbride,

Thank you for your review and for your purchase! The craftsmen are currently working on your remaining orders and we will be in touch as soon as they are ready for you. We do apologize for the delay. Thank you for your understanding and for supporting Japanese craftsmen!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear David,

Thanks so much for the review, and we are happy to hear you are enjoying your knife! Thank you as well for your suggestion - we will be happy to let the blacksmith know! We appreciate your support for local Japanese craftsmen!

Greetings from Japan,
The Japanese Food Craftsman Team

Dear Steve Woods,

Thank you so much for the review, and we are so glad to hear that you are happy with your knives. It is great to hear that as someone who makes knives themselves you are able to appreciate the differences in western and traditional Japanese knives. The craftsmen always appreciate your support in keeping their craft alive. We look forward to helping you again!

Greetings from Japan,
The Japanese Food Craftsman Team