I received my knife, but the tip of the knife was bending
Dear Anders Mogensen,
Thank you for your purchase and for your review! Thank you also for your feedback - thin knives made from soft iron in this price range (so on the less expensive side of the spectrum) tend to have blades that are thin and easily bendable. The knife nevertheless has a strong steel core (white steel Shirogami #2).
Traditional handcrafted Japanese kitchen knives will certainly be very different from the commercial stainless steel knives many of us are used to, and require a little bit of TLC and time to get used to. For example, it is important to remember that these knives are strong against vertical impact, but weak against horizontal force, so take care to protect it from horizontal impact. Please do feel free to contact us again should you have any questions about how to properly care for/use your knife!
Thank you once again for supporting Japanese craftsmen!
Greetings from Japan,
The Japanese Food Craftsman Team
Very prompt delivery and yes the product is exactly as described..in one word excellent. Use the product on a bi- weekly basis with excellent results on vegetable/ meats
Dear C Dsa,
Thank you so much for your purchase and for your nice review! We are glad to hear that you're happy with it, and hope it will serve you well for years to come!!
Greetings from Japan,
The Japanese Food Craftsman Team
Sehr geehrte Familie Nakamura,
nach genau 15 Tagen, ist das Bunka bei mir im Freistaat Sachsen angekommen. Um so mehr war ich überrascht, dass ein handgeschmiedetes Messer so leicht sein kann. Das zeugt von hoher Handwerkskunst. Ich wünsche Ihnen, dass Sie noch lange vielen Menschen eine Freude machen können.
In Verehrung
Detlef Mendt
Lieber Detlef Mendt,
vielen Dank für Ihren Einkauf und Ihre nette Bewertung! Wir freuen uns, dass Sie mit Ihrer Bestellung zufrieden sind und die Handwerkskunst und Tradition schätzen, die in jedem einzelnen Stück steckt. Nochmals vielen Dank für Ihre Unterstützung japanischer Handwerker!
Mit freundlichen Grüßen aus Japan,
das Team von Japanese Food Craftsman
It has not been delivered yet
Dear Mark Waters,
Thank you for contacting us! We have tried to get in touch with you via email (perhaps it was sent to your spam folder), but your package was returned to us by Japan Post early this week. Unfortunately, due to the new customs rules in effect in the United States as of August 29, 2025, Japan Post is no longer accepting packages destined for the United States. Your package was shipped before this date but because it did not leave Japan prior to the date Japan Post stopped shipping to the US, the package was returned to our warehouse. We are preparing it for shipment via DHL Express, so it should reach you within a week or two if all goes smoothly. You should also receive a confirmation email with your new tracking number as soon as we have shipped it via DHL. We sincerely apologize for the inconveniences caused, but please understand that the decisions of Japan Post and the US government are unfortunately far beyond our control. Please feel free to get in touch with us via email if you have any other questions or concerns!
Greetings from Japan,
The Japanese Food Craftsman Team
After watching the YouTube video, I thought i would give this knife a try. So glad I did, a great, practical addition to my knife collection. Super sharp, well made and very efficiently posted to the UK. Bought another one for a present for someone.
Dear Shaun Kelly,
Thank you so much for your review and for supporting Japanese craftsmen! We are thrilled to hear you are pleased with your handcrafted knife! We hope the recipient of your present enjoys it as well!!
Greetings from Japan,
The Japanese Food Craftsman Team
