At Japanese Food Craftsman, we are committed to providing an accessible and inclusive online shopping experience for all customers. Our mission is to share the stories and products of Japanese artisans with the world, and that mission includes ensuring that everyone can browse and shop our site comfortably, regardless of ability or technology.

Our Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG 2.1 Level AA) wherever reasonably possible. These standards help ensure our website is usable for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

We work continuously to make our content, design, and features more accessible as our website evolves.

What We Are Doing

To support accessibility across our store, we:

• Use semantic HTML where possible for better screen reader compatibility.
• Add descriptive text alternatives for images.
• Maintain consistent navigation and site structure.
• Support keyboard navigation for key user actions.
• Review color contrast as part of our design process.
• Regularly test our site using automated tools (such as WAVE and Lighthouse) and manual checks.

Our recent accessibility reviews (Lighthouse score: 86/100, WAVE rating: 7/10) guide our ongoing improvements.

Areas We Are Currently Improving

We are actively working on:

• Ensuring all buttons and links include clear, accessible names.
• Improving form labeling and removing duplicate ARIA identifiers.
• Refining color contrast for better text visibility.
• Adjusting heading levels for clearer screen-reader navigation.
• Adding captions to videos where needed.
• Reviewing ARIA roles to ensure correct and meaningful usage.

Accessibility is an ongoing process. Some areas may still be in progress, and we appreciate your patience as we continue enhancing the experience.

Third-Party Components

Our store uses some third-party tools and Shopify apps, such as payment providers, reviews, and video platforms. While we aim to choose partners that prioritize accessibility, some elements may not be fully under our control. We will address issues wherever possible when they are brought to our attention.

Need Help or Have Feedback?

If you experience any difficulty using our site or have suggestions on how we can improve accessibility, we would love to hear from you.

Email: support@japanese-food-craftsman.com
Contact Form: Available on our website.

We aim to respond within 3–5 business days.

Ongoing Commitment

We regularly review and update this accessibility statement as we make improvements to our website. Our goal is to provide a smooth, enjoyable experience for everyone who visits our store.

Last revised: November 17, 2025