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It has not been delivered yet
Dear Mark Waters,
Thank you for contacting us! We have tried to get in touch with you via email (perhaps it was sent to your spam folder), but your package was returned to us by Japan Post early this week. Unfortunately, due to the new customs rules in effect in the United States as of August 29, 2025, Japan Post is no longer accepting packages destined for the United States. Your package was shipped before this date but because it did not leave Japan prior to the date Japan Post stopped shipping to the US, the package was returned to our warehouse. We are preparing it for shipment via DHL Express, so it should reach you within a week or two if all goes smoothly. You should also receive a confirmation email with your new tracking number as soon as we have shipped it via DHL. We sincerely apologize for the inconveniences caused, but please understand that the decisions of Japan Post and the US government are unfortunately far beyond our control. Please feel free to get in touch with us via email if you have any other questions or concerns!
Greetings from Japan,
The Japanese Food Craftsman Team
After watching the YouTube video, I thought i would give this knife a try. So glad I did, a great, practical addition to my knife collection. Super sharp, well made and very efficiently posted to the UK. Bought another one for a present for someone.
Dear Shaun Kelly,
Thank you so much for your review and for supporting Japanese craftsmen! We are thrilled to hear you are pleased with your handcrafted knife! We hope the recipient of your present enjoys it as well!!
Greetings from Japan,
The Japanese Food Craftsman Team
Bonjour à toutes et tous j'ai bien reçu mon couteau Japonais très bien dans les délais livraison impeccable!( Pourriezvous me confirmer que la Pierre est bien une Pierre à eau?merci) Et à titre indicatif pour les prochains clients Français les droits de douane sont de 30€.
Cher Gilles,
Merci pour votre achat et pour votre avis positif ! Oui, la pierre à aiguiser fournie avec votre couteau s'utilise avec de l'eau. Si vous ne savez pas comment l'utiliser pour aiguiser votre couteau, veuillez regarder cette vidéo : https://youtu.be/t-OzjOaqMPM?si=p5MTuun3NcGVvVL-
N'hésitez pas à nous contacter si vous avez d'autres questions !
Salutations du Japon,
L'équipe Japanese Food Craftsman
Well made knife, and very sharp ;)
Dear Reinhard Wolf,
Thank you so much for your purchase and for your nice review! We are glad to hear that you're happy with it!
Greetings from Japan,
The Japanese Food Craftsman Team
A traditional knife. I always wanted a traditional knife from a blacksmith where you get a familiar tool. I always preferred Japanese knives; they were global knives. These are industrially manufactured, but they are also very good. But what you get here is a knife with a soul, and that's something very special.
Dear Jo 27,
Thank you so much for your purchase and for your kind review! We are so happy to hear that you are pleased with your knife and appreciate the tradition and craftsmanship that go into a handcrafted Japanese knife! Thank you once again for supporting Japanese craftsmen!
Greetings from Japan,
The Japanese Food Craftsman Team
